FileProfile.com  
download
MiraMail : Team-based customer email answering system
MiraMail 1.04
Quick Description: (Read All)
Team-based customer email answering system that improves response time/tracking

Download - Size: 1.31 MB
Source: www.nevrona.com
File Ping Time (less is better): 229 ms  
 

Category: Internet (Rank: 448 / 3,062): E-Mail Clients (Rank: 5 / 44)
Downloads: 1642 This Week (Rank: 2,097 / 15,688) / 13445 Total (Rank: 399 / 15,688)
Developer: Nevrona Designs
Software Home Page: http://www.nevrona.com/miramail/
License Type: Shareware ($0.00)
Language: English
Most Recent File Validation (?): Tue, February 5th, 2008 3:08 AM CST
OS: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 - Install and Uninstall.
System Requirements: Windows


Full Description:
Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that your customers will always get a prompt response to let them know you care. MiraMail is easy to learn so that your sales and support staff respond to customer emails using their favorite news client such as Outlook Express, Gravity or X-News. There's no new software to learn so you'll be up to speed with MiraMail with increased productivity immediately. Messages are threaded and assigned a unique ID code so that all responses to customer emails along with any follow-up emails sent by the customer on the same incident will be contained within the same thread. Messages can be grouped to keep messages on separate topics (i.e. product support and sales) in distinct areas. Incoming messages can be filtered into groups based on the content of the message. Shared access makes it possible for managers to monitor responses of your company's sales and support staff and see at a glance what has been answered and be able to review content. Lesser-experienced staff has the opportunity to learn from the responses of others. Secure access is controlled with user names and passwords so that sales and support staff have access to only the groups they are permitted and no one outside your company can get in. Internal communications Messages posted to a MiraMail group can be selectively emailed back to the customer. For example, a draft response can be posted to the group internally requesting comments before actually sending the final response to the customer



Screenshot: (Source: www.nevrona.com - Ping: 239 ms - Size: 40 Kb (?)
MiraMail - Team-based customer email answering system

Keywords: miramail, email, groupware, software, developer, internet, communication, collaboration, productivity, threaded, customer


Most Popular
Rank Title - Internet : E-Mail Clients
Downloads
Most Popular Starfish Family Mail ($24.95) - Kid safe email program that everyone in your family can use.
1882
2 Biz Mail ($35) - E-mail client with the focus on you that has e-mail as a part of your daily work
1828
3 Mail Commander ($49.95) - The best way to get a handle on your mail!
1792
4 PocoMail ($39.95) - A powerful email program that does not compromise your privacy or security
1720
5 MiraMail ($00.00) - Team-based customer email answering system that improves response time/tracking
1642
Categories
Most Popular
Editor's Choice
Category Listing
Internet
-Access Control
-Ad Blockers
-Anti-Spam Tools
-Anti-Virus Tools
-Browser Tools
-Browsers
-Chat
-Covert Surveillance
-Connection Tools
-Download Managers
-E-Mail Clients
-E-Mail Lists
-E-Mail Tools
-Encryption Tools
-Fax Tools
-File Sharing
-Firewall Servers
-FTP Clients
-FTP Servers
-Mail Servers
-Misc Servers
-Network Monitoring
-Newsgroup Clients
-News Servers
-Other
-Pager Tools
-Password Managers
-Remote Computing
-Search/Lookup Tools
-Telephony
-Telnet Servers
-Telnet Clients
-Timers & Time Synch
-Trace & Ping Tools
-Web Servers
-Web/Video Cams

Other Stuff
Submit Software
Contact Us
Terms of Use
Other Sites
Advertising

Copyright 2011 by FileProfile.com