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versaSRS HelpDesk 3.2
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Quick Description: (Read All)
An advanced, powerful and feature rich 100% web based help desk system
Download
Source: www.deksoftware.com
File Ping Time (less is better): 149 ms
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Category: Business (Rank: 1,610 / 1,823): Helpdesk & Remote PC (Rank: 28 / 33)
Downloads: 0 This Week (Rank: 14,131 / 15,688) / 193 Total (Rank: 13,880 / 15,688)
Developer: DEK Software International
Software Home Page: http://www.deksoftware.com/vsrs/index.html
License Type: Shareware ($495.00)
Language: English
Most Recent File Validation ( ?): Fri, April 29th, 2005 12:43 PM CST
OS: WinXP,Windows2000 - Install and Uninstall.
System Requirements: Windows 2000/XP/2003 Server, MS NetFramework, MS IIS 5.0, SQL Server 2000/ MSDE |
Full Description:
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.
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Keywords:
help, desk, software, support, center, call, tracking, problem, logging, issue, online, based, customer, relationship, management, technical, tech
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